Below Zero

Introduction

Below Zero ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We may collect the following types of information:

• Personal information (name, email address, shipping address, phone number)
• Payment information (processed securely through our payment processors)
• Order history and preferences
• Device information and browsing data
• Communications with our customer service team

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Improve our website and services
• Send you marketing communications (if you've opted in)
• Prevent fraud and enhance security

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described below:

• Service providers who assist us in operating our website and business
• Shipping partners to deliver your orders
• Legal requirements and business transfers

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Withdrawal of consent

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@belowzerostore.shop

Last Updated: March 24, 2026